page29 2008-07-15T00:28:50.989-05:00 How_can_I_publish_a_RapidWeaver 2008-07-15T00:28:50.989-05:00 After registering a domain with Little Oak Hosting and <a href="../services/index.html" rel="self" title="Services">purchasing one of our hosting plans</a> you will receive a "Welcome E-mail" containing your account information.<br /><br />Information is listed as the following example:<br /><br />Server: yourdomain.com<br />User Name: username<br />Password: password<br />Site Path: domains/mydomain.com/public_html<br /><br />To upload a site using a third party <abbr title="File Transfer Protocol">Ftp</abbr> application, follow these simple steps:<br /><br /><ul> <li>First, export the site into a folder on your Mac</li> <li>Second, fill the info into your <abbr title="File Transfer Protocol">Ftp</abbr> application to create a new connection/favorite as shown in the following image* <br /> <img class="imageStyle" alt="Transmit Application account window - Click to full size" src="http://www.littleoak.net/faq/index_files/transmit-application-account-window.jpg" width="214" height="286"/> </li> <li>Finally, transfer the content of your exported site folder into the "public_html" folder of your account. This is generally located in your domains/mydomain.com folder.</li> </ul> <br />(*) We used <a href="http://www.panic.com/transmit/" rel="self" title="Transmit ftp application">Transmit</a>, from <a href="http://www.panic.com/" rel="self" title="Panic Software">Panic</a> Software, but you can use any similar <abbr title="File Transfer Protocol">Ftp</abbr> application. I_created_my_website_with_Rapid 2008-07-15T00:27:33.522-05:00 After registering a domain with Little Oak Hosting and <a href="../services/index.html" rel="self" title="Services">purchasing one of our hosting plans</a> you will receive a "Welcome E-mail" containing your account information.<br /><br />Information is listed as the following example:<br /><br />Server: yourdomain.com<br />User Name: username<br />Password: password<br />Site Path: domains/mydomain.com/public_html How_much_is_an_extra_GBof_bandw 2008-07-15T00:25:05.785-05:00 An extra gb&nbsp;of bandwidth is just $1/Gb per month. I_exeeded_my_bandwidth_quota_th 2008-07-15T00:24:11.541-05:00 Bandwidth is the amount of data that can be sent over the internet in a certain period of time. Your account will be temporarily suspended If your website experiences a high level of activity and all of the bandwidth quota included in your plan is used up.<br /><br />To upgrade your monthly bandwidth quota just <a href="https://littleoak.freshbooks.com" rel="self">send us a secure </a>ticket asking for the amount of bandwidth you wish to be added to your account. Please specify the amount of bandwidth you require. The cost per bandwidth is $1/1000MB per month.<br /><br />Once you have added additional bandwidth you will be able to access your account as per usual. How_do_I_upgrade_to_a_larger_pl 2008-07-15T00:23:35.315-05:00 Please <a href="https://littleoak.freshbooks.com" rel="self">submit a support ticket</a> requesting the upgrade. Id_like_to_use_Little_Oak_Hosti 2008-07-15T00:20:52.269-05:00 We offer the domain registration area on all of our plans. To order additional domains, please either <a href="https://littleoak.freshbooks.com" rel="self">submit a support ticket</a> or visit <a href="http://oakdns.net" rel="self">OakDNS</a>. I_want_to_black_list_some_domai 2008-07-15T00:20:24.782-05:00 To block an entire domain name you add &quot;<strong>*@domainname.com</strong>&quot; (with no quotes)<br /><br />If you want to be even more thorough you can block &quot;<strong>*.domainname.com</strong>&quot; (with no quotes) which will block the domain name and any subdomains associated with that domain.<br /><br />You can also block an individual email address simply by adding it.<br /><br />Your blacklist can be found under Spam Assassin, Configure Spam Assassin. Every_time_I_open_Apple_Mail_an 2008-07-15T00:20:16.366-05:00 Yes. The way you fix this depends on what operating system you use. OSX 10.3 and 10.4 are known to be rather fussy about remembering certificates. To make sure that Mail permanently remembers certificates you would have to follow the guidelines Apple has posted here: <a href="http://docs.info.apple.com/article.html?artnum=25593" rel="self" title="How to make Apple Mail remember certicates">http://docs.info.apple.com/article.html?artnum=25593</a><br /><br />If you're in Leopard things get much simpler. The next time the certificate pops up you can click the option to view the certificate. It will then present you with three options, one of them being to always accept the certificate. Select that option and OS X will ask you for your password to confirm. Keychain will then store the certificate. I_just_transferred_my_website_t 2008-07-15T00:19:58.043-05:00 No, you will have to re-create your accounts on the Little Oak servers. No email that is already on your computer will be lost during the transfer.<br /><br />It is always a good idea to create all accounts on Little Oak Hosting before you transfer your service. To prevent the loss of your E-mail messages, please, make a complete back-up. Where_can_I_access_my_E-mail_ac 2008-07-15T00:18:53.031-05:00 You may access your E-mail accounts using our webmail applications from the address http://www.yourdomain.com/<strong>webmail</strong> or by logging in to your control panel.<br /><br />You may also access your favorite webmail client directly by visiting:<br /><br />http://www.yourdomain.com/<strong>atmail</strong> <br />http://www.yourdomain.com/<strong>roundcube</strong><br />http://www.yourdomain.com/<strong>squirrelmail</strong><br /> How_do_I_set_my_email_up_in_App 2008-07-15T00:13:46.040-05:00 Select File, Add Account.<br /><br />Username: Your full address. Eg: me@mydomain.com<br /><br />Incoming Server: mail.yourdomain.com<br />Outgoing Server: mail.yourdomain.com<br />(Outgoing) SMTP Server Requires password authentication<br /><br />SSL is optional for both incoming and outgoing mail. Email 2008-07-15T00:13:36.456-05:00 answer What_is_my_FTP 2008-07-15T00:09:59.359-05:00 The easiest way to do this is through your control panel's file manager. Select the file you wish to chmod and the new permissions. Click "With Selected: set Permission".<br /><br />You may also chmod a file or directory via a FTP client. What_is_my_FTP_server 2008-07-15T00:09:15.893-05:00 Your FTP server can be either your domain name, eg: mydomain.com, or your server's IP address. Either will work; they are interchangeable. Why_do_my_hosting_account_and_b 2008-07-15T00:06:21.800-05:00 Little Oak maintains two account logins for each customer: a billing account and a hosting account. This provides an additional layer of security for clients. Also, if a client is unable to access their hosting account they will still be able to contact support through their billing account. General 2008-07-15T00:06:14.143-05:00 answer Question 2008-07-15T00:05:53.994-05:00 Check with a <abbr title="File Transfer Protocol">Ftp</abbr> application to see if the site has been published in the right folder: public_html.<br />If so, make sure that the "public_html" folder contains an index.XXX file, where XXX can be "html", "htm", "php" and so on.<br /><br />Your public_html folder will typically be located at:<br /><br />domains/yourdomain.com/public_html Can_I_add_a_domain_to_my_contro 2008-07-15T00:01:22.329-05:00 No. Please do not act as a miniature web host for friends, family, clients, and etc. under a regular hosting account. Little Oak can upgrade your account to a reseller account for the cost of a dedicated IP address: $2 / month, or $16 / year. This will allow you to provide your users with their own control panel, login information, and etc.<br /><br />Sharing a single control panel among multiple people is a large security risk and is cause for immediate suspension. How_do_I_add_an_additional_doma 2008-07-14T23:59:11.442-05:00 First make sure you've registered your domain, either at <a href="http://oakdns.net" rel="self">OakDNS</a> or a 3rd party registrar.<br /><br />Next, navigate to your control panel. Select Domain Setup.<br /><br />Add Another Domain.<br /><br />Please Note: Your domain will have to be set to Little Oak's <a href="http://www.littleoak.net/faq/index_files/../faq#What_nameservers_do_I_use.html" rel="self" title="F.A.Q.:What nameservers do I use?">nameservers</a> to load from our servers. What_is_my_MySQL_servers_hostna 2008-07-14T23:51:50.782-05:00 Your MySQL hostname is 'localhost'. What_nameservers_do_I_use 2008-07-14T23:49:46.870-05:00 If you are on a cPanel server your nameservers are ns1.littleoak.net and ns2.littleoak.net.<br /><br />If you are on a DirectAdmin server your nameservers are ns1.oakdns.net and ns2.oakdns.net How_fast_will_my_account_be_set 2008-07-14T23:42:18.420-05:00 Orders are manually reviewed by a member of Little Oak's sales staff between 9-5 CST. A hosting account will typically be set up within the first hour of the order being submitted. Hosting 2008-07-14T23:40:44.237-05:00 answer