Frequently Asked Questions

  1. What are the directories in an account?
  2. How do I setup my own SSL Certificate
  3. Where can I register a domain?
  4. How do I upgrade to a larger plan?
  5. How do I set my email up in Apple Mail?
  6. Where can I access my E-mail via webmail?
  7. Do email accounts transfer when I switch hosts?
  8. Why does Apple Mail ask me to verify a certificate
  9. How do I blacklist a domain name?
  10. What nameservers do I use?
  11. What is my MySQL server's hostname?
  12. What is my FTP server?
  13. How do I change a file or directory's permissions?
  14. How fast will my account be set up?
  15. How do I add an additional domain to my account?
  16. Can I share access to my control panel?
  17. Why doesn't my site load after I publish it?
  18. How can I publish a RapidWeaver site via FTP?
  19. How can I publish via RapidWeaver?
  20. How to use MySQL LOAD DATA INFILE?
  21. What is the difference between POP3/IMAP and Forwarding email?
  22. Why does my domain name still point to my previous web host?
  23. What's a catch-all email address?
  24. Why don't my links or images work?
  25. How do I use Server Side Includes?
  26. How do I upload files to my web site?
  27. I uploaded my files but I still see the under construction page?
  28. Why is there no cgi-bin directory?
  29. Is directory browsing enabled?
  30. What is the path to sendmail?
  31. How to use MySQL on Windows?