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  1. Email sent from website scripts is not sent.

    If email sent from your website is not received it may be being rejected by our mail system. Make sure your script is sending email address with the configured sender being an email address you have configured on your hosting account. The script...

  2. Linking to a directory changes the URL

    When linking to a directory in the web site without the trailing slash (i.e. http://www.example.com/directory) the URL changes (i.e. http://example.com/directory/). This is due to the Apache web server having to make some guesses about what the i...

  3. .htaccess Internal Server Error

    Symptom: Uploading an .htaccess file results in a 500 Internal Server Error. Resolution: If after uploading a .htaccess file the web site displays a 500 Internal Server Error then there is something in the .htaccess that is invalid or i...

  4. Incoming Email suddenly stopped working

    Symptom: Incoming email suddenly results in a failure to connect when it had been working previously. Resolution: A common cause of this problem is a nightly update of AntiVirus software. Please check the logs of the AntiVirus software to see...

  5. Connecting to MySQL with Perl

    Symptom: Can't connect to mySQL server: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) Resolution: You must supply a hostname when connectiong to MySQL. The above error appears when attempting to connect to localho...