Little Oak Hosting | Mac Hosting, Mac Web Hosting, Apple Hosting, RapidWeaver Hosting, RapidWeaver Web Hosting

About Us

Emplyoment

Little Oak Hosting is always accepting resumes from talented individuals who are interested in a career in the web hosting industry. Available job openings are posted on this page.

To Apply

Please email hr@littleoak.net with a copy of your resume and a letter of introduction stating your interest.

Positions Available

Technical Support Representative I

We are currently seeking full-time technical support representatives who are interested in a career in customer service/technical support.

Support representatives are responsible for assisting clients via email, live chat, and telephone. Support representatives are the first point of contact for clients. A positive, client-driven attitude is required.

Job Description

  • 1. Support level I technical issues via live chat, email, and telephone.
  • 2. Troubleshoot a variety of technical and non-technical issues.
  • 3. Attend regular training as provided by your techncial support manager.
  • 4. Utilize level I security access to the Little Oak Intranet to assist clients.
  • 5. Performs miscellaneous job-related duties as assigned.

Required Skills

  • Excellent verbal and written communication skills in the English language.
  • A basic knowledge of web hosting, or experience with creating and hosting a website.
  • Ability to work in a team environment, and to learn technical skills from supervisors and senior colleagues.
  • Experience with customer support role preferred.

Compensation is in accordance with experience.

hr@littleoak.net